Diagnostic Services | Fixed-price engagement

Power Automate Diagnostic Clinic

Something is broken. A flow is failing silently, data is going missing, or a critical automation just stopped working. We find the root cause, tell you exactly what is wrong, and fix it — at a fixed price.

  • Flow failing silently with no alerts
  • Automation worked before — now it doesn't
  • Records dropping or duplicating unexpectedly
  • Pre-go-live audit before production deployment
  • New team member inheriting old flows
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Power Automate diagnostic and troubleshooting

Service tiers

Essential

$1,200 Fixed price — 1–3 flows

Diagnostic Report Only

Best for organizations that need to understand what is broken before committing to remediation. Written findings delivered within one week with no hands-on fix execution.

Timeline: 1 week

  • Audit of 1–3 flows
  • Architecture and monolith analysis
  • Error inventory with root-cause findings
  • Performance bottleneck identification
  • Prioritized written remediation roadmap
  • Transparent quote for fix execution

Not included: Hands-on remediation, monitoring setup

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Professional Most popular

$3,500 Fixed price — up to 5 flows

Diagnose + Fix

Best for organizations with actively failing automations that need root-cause analysis and hands-on remediation. Includes 2 live working sessions alongside your team.

Timeline: 2–3 weeks

  • Everything in Essential
  • Up to 5 flows diagnosed and remediated
  • Error handling (Try-Catch-Finally) implemented
  • Failure notification setup with run link
  • Expression and null-value fixes applied
  • 2 live working sessions with your team
  • Post-fix verification and sign-off

Not included: ALM environment setup, monitoring dashboard

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Transform

$7,500 Fixed price — up to 10 flows

Full Architecture Rebuild

Best for organizations with a portfolio of fragile automations that need a systematic overhaul — including ALM setup, monitoring, and a runbook to prevent recurring issues.

Timeline: 4–6 weeks

  • Everything in Professional
  • Up to 10 flows diagnosed and rebuilt
  • Monolith refactoring into child flows
  • Concurrency and pagination optimization
  • ALM connection references + environment variables
  • Admin runbook with monitoring instructions
  • 4 live working sessions + stakeholder briefing
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What we look for in every diagnostic

Architecture & monolith analysis

Deeply nested "Christmas Tree" flows cause browser slowdowns and make debugging nearly impossible. We identify where monoliths should be broken into modular child flows.

Exception handling & silent failures

Flows that fail without notifying anyone leave data out of sync for days. We audit Try-Catch-Finally patterns and Configure Run After settings to ensure nothing fails silently.

Performance & throttling

Random timeouts, dropped records, and 429 errors usually trace back to sequential loops, missing pagination, or OData queries pulling too much data. We find and fix the bottleneck.

Expression & null-value errors

A single missing ? in an expression can crash a flow on an unexpected record. We identify rigid expressions and apply coalesce patterns to make them null-safe.

ALM & connection governance

Flows hardcoded to a specific user's credentials break when that person leaves. We audit connection references and service principal usage to insulate flows from personnel changes.

How it works

  1. Phase 1 — Intake & access (Days 1–2)

    Scoping call to identify the affected flows, grant diagnostic access, and prioritize the most critical issues. No changes made yet.

  2. Phase 2 — Architecture analysis (Days 3–5)

    Deep review of flow structure, run history, error logs, and expressions. Root causes identified across all five diagnostic areas.

  3. Phase 3 — Findings delivery (Week 1–2)

    Written diagnostic report delivered. Live review session to walk through findings, answer questions, and agree on remediation scope before any fixes are executed.

  4. Phase 4 — Remediation execution (Weeks 2–4, Professional & Transform)

    Hands-on fix execution via live working sessions alongside your team. Every change is explained so your team understands what was done and why.

  5. Phase 5 — Handoff & monitoring (Final week)

    Post-fix verification, admin runbook delivery, and monitoring setup. Final sign-off call to confirm all issues are resolved.

Common objections

"We could just rebuild it ourselves."
You can — but you'll likely rebuild the same problems. Without a proper diagnostic, the root cause stays unknown. The new flow will hit the same wall sooner or later, and you'll have spent the time twice.
"It worked before. Something must have changed."
Exactly right — and that something is usually a connector update, a permission change, a data format shift, or a license modification. The diagnostic finds which one. "Something changed" is a symptom, not a diagnosis.
"We don't have documentation on how it was built."
Most clients don't. The diagnostic process creates the documentation — flow maps, expression inventories, and architectural notes are all part of the deliverable, even if they didn't exist before we started.
"What if the flow is beyond repair?"
We will tell you that in the Essential tier before you invest in remediation. If a rebuild is the right answer, you get an honest recommendation and a quoted scope — not a surprise at the end of the project.

Add-on services

Ongoing monitoring retainer

Monthly review of flow run history, proactive alerts for new failures, and minor adjustments as your environment evolves.

$500 / month

Error handling framework implementation

Build a reusable Try-Catch-Finally error handling pattern that can be applied consistently across all flows in your tenant.

$2,000 fixed

ALM & environment setup

Dev / Test / Prod environment configuration with connection references and service principal accounts — the right foundation for all future flows.

$3,500 fixed

Power Platform CoE training

Live workshop teaching your team the diagnostic techniques used in this engagement so they can identify and prevent issues independently going forward.

$1,800 per session
Jeffrey McFarland, Jsquared Solutions

Why work with Jeffrey

Jeffrey McFarland specializes in the kind of Power Automate problems that have stumped internal teams for months. He has diagnosed flows with thousands of run failures, untangled monolith architectures that took browsers minutes to render, and rebuilt connection governance that survived years of staff turnover.

His diagnostic process doesn't just patch symptoms — it finds the structural reason a flow is fragile and addresses it at the root. Every engagement includes a written report that explains the findings in plain business language, so you know exactly what was wrong and why the fix will hold.

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